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Return Policies

Effective November 15, 1995; Last updated December 1, 2007

  • All returns must occur within 14 working days and items must be in their original condition, never worn and/or laundered in order to receive a FULL refund.
  • You must call Team Spirit for authorization to return an item and verify if a restocking fee will or will not be charged.
  • In addition, all tags and packaging must accompany products in order for it to be considered 'original' condition.
  • A receipt must also be presented with the products for a refund; cash, credit card, and or check.
  • All ‘CHEERLEADER CURLS’ are final sales.  No exchanges and/or refunds are available.
  • All "CLEARANCE" items are final sales. No exchanges and or refunds are available for these products.
  • For shoe returns, all items must be included with the return (packaging; if available, color cards; tissue paper, etc.). In addition, boxes must be in their original condition without damage and or writing.
  • All returns will be made payable in the same format as the purchase.
  • If a paper check is used as payment, please wait 7 days from the purchase date before making a return. 
  • Exchanges may be made immediately.
  • All checks that are non-sufficient, closed accounts, etc will be turned over to 'Fayette County Attorney’s Office' for collections.  Additional fees will apply.
  • 'Team orders' and ‘Individual Orders’ for non-stock items and/or custom items, require payment in full or an authorized school purchase order for the order to be processed.
  • All non-stock items, if in their original condition are returnable, but subject to a 20% restocking fee and shipping and handling charges back to the manufacturer.
  • All custom items, including poms, and custom lettered items are non-returnable and non-refundable.
  • All deposits on non-stock items and/or custom items are nonrefundable. In-store credits will be issued.
  • No sales associate has the authority to authorize any other return without prior management approval.
  • No exceptions to these rules.

Thank you in advance for your understanding and cooperation of our return policies and procedures.

Team Spirit of Lexington, Management