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Team Spirit of Lexington Help Desk
Welcome to Team Spirit of Lexington's help desk.
Our goal is to answer questions and give you the extra assistance you may need while placing an order. We also welcome your thoughts and suggestions for improving this process. If you have a problem or would like to make a suggestion, please e-mail us at info@teamspiritcheer.com.
In the 'cheerleading and dance' world we know that you have choices for your supplies and services...
We appreciate you choosing Team Spirit of Lexington.

About Team Spirit of Lexington

From 1995, Team Spirit of Lexington has been outfitting cheerleaders and dancers across the USA and around the world. Our goal is to provide quality 'stylish' products on time, your time! After all, with the stresses of life, you do not need to worry if your team is looking their best at camp, if you have uniforms for the first 'big' game, or if everything is perfect when you take the competition floor! Our staff is committed to working with you to achieve 100% satisfaction. Unlike many other companies, we realize that without you… there is no need for us! Thank you for choosing Team Spirit, where 'champions' are outfitted and 'customers' become friends and part of the 'team'!

Dawne L. Perkins
Team Spirit of Lexington
General Manager


Contact Us

Snail Mail:
Team Spirit of Lexington
3323 Partner Place
Suite #6
Lexington, KY 40503

Telephone:
Outside Lexington: 1.800.274.TEAM (8326)
Lexington Residents: 859.223.5297
Fax: 859.296.1111

Email:
sales@TeamSpiritCheer.com

Store Hours:
Monday - Friday 9:00-5:00 PM/EST
Saturday 10:00- 4:00 PM/EST
And By Appointment
Closed Holidays


Return Policies

Effective November 15, 1995; Last update April 1, 2005
  • All returns must occur within 14 working days and items must be in their original condition, never worn and/or laundered in order to receive a FULL refund.
  • In addition, all tags and packaging must accompany products in order for it to be considered 'original' condition.
  • Finally, a receipt must also be presented with the products for a refund; cash, credit card, and or check.
  • All 'CHEER CURLS' are final sales. No exchanges and/or refunds are available.
  • All "CLEARANCE" items are final sales. No exchanges and or refunds are available for these products.
  • For shoe returns, all items must be included with the return (packaging; if available, color cards; tissue paper, etc.). In addition, boxes must be in their original condition without damage and or writing.
  • All returns will be made payable in the same format as the purchase.
  • If a check is used as payment, please wait 14 working days from the purchase date before making a return.
  • Exchanges may be made immediately.
  • " All checks that are non- sufficient, closed accounts, etc will be turned over to 'Fayette County Attorney's Office' for collections. Additional fees will apply.
  • All checks that are non- sufficient, closed accounts, etc will be turned over to 'Check Care' for collections. Additional fees will apply.
  • 'Team orders' and non-stock items and/or custom items, require at least a 50% deposit and/or authorized school purchase order for the order to be processed.
  • 'Individual' orders and all non-stock items and/or custom items require that payment be made in full at the time of order to be processed.
  • All non-stock items, if in their original condition are returnable, but subject to a 20% restocking fee and shipping and handling charges back to the manufacturer.
  • All custom items, including poms, and custom lettered items are non-returnable and non-refundable.
  • All deposits on non-stock items and/or custom items are nonrefundable. In-store credits will be issued.
  • No sales associate has the authority to authorize any other return without prior management approval.
  • No exceptions to these rules.
Thank you in advance for your understanding and cooperation of our return policies and procedures.

Team Spirit of Lexington, Management


Estimated Delivery Times

All delivery schedules are approximate. Although we will make every effort to meet camp dates and deadlines, we assume no liability for delays in our failure to make delivery dates due to uncontrollable circumstances. Uncontrollable circumstances include, but are not limited to, our inability to obtain materials, labor, or supplies. In addition, we can not be responsible for the delay of carriers, strikes, wars, accidents, acts of God, etc. In advance, we appreciate your understanding.

Items Estimated Shipping Date
Campwear- in stock 3-5 working days
Campwear- Custom 7-10 working days
Bodysuits/Briefs 3-5 working days
Socks/Shoes 3-5 working days
Accessories 2-3 working days
Warm-ups 3-5 working days
Poms 10-14 working days
Custom Uniforms Call for estimated delivery time!
All items with custom lettering and/or embroidery, please allow an additional 7-10 working days!

Estimated Shipping and Handling Fees

Total Regular 3 Day Select 2nd Day Next Day
$1.00-$25.00 $6.00 $12.00 $18.00 $24.00
$25.01-$50.00 $8.00 $16.00 $24.00 $32.00
$50.01-$100.00 $10.00 $20.00 $30.00 $40.00
$101.00-$200.00 $12.00 $24.00 $36.00 $48.00
$201.00-$300.00 $14.00 $28.00 $42.00 $56.00

Over $300.00, add $2.00 per hundred for regular shipping. For upgraded shipping, please contact our office at 800-274-8326 or by e-mailing info@teamspiritcheer.com. In addition, all orders being shipped to Alaska, Hawaii, and to foreign countries require upgraded shipping and additional fees. Please contact our office for additional information when shipping to these places. Thanks.


Size Charts

Click here for size chart sheet.

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